Administrative Support

About this job offer

Job Title: Administrative Support

Salary Range: P30,000

Working hours: 6:00 am to 2:30 pm 

Work Schedule:

**Friday to Tuesday 6:00 am-2:30 pm PHT/11 am-7:30 pm NZT

**Thursday to Monday 6:00 am-2:30 pm PHT/11 am-7:30 pm NZT

Are you excited by the challenge of delivering outstanding support and managing diverse administrative tasks? Step into a vibrant role with our team, where you’ll dive into multiple facets of our client’s business. As a key player, you’ll provide exceptional assistance to client’s stores, commercial team, and both internal and external customers, driving smooth operations and delivering top-notch service every day. If you’re ready to make an impact and thrive in a dynamic environment, we want to hear from you!

KEY ACCOUNTABILITIES

• Assist in managing the CSA email address by addressing and responding to all incoming emails promptly and professionally.
• Complete all delay sheets every week and ensure that all associated requirements are actioned effectively.
• Generate daily purchase order requirements and assembly order requirements to ensure accurate and timely procurement and production.
• Ensure that open dockets are reviewed daily and that all required actions are completed promptly.
• Ensure that posting lists are cleared weekly.
• Complete daily swaps and ensure that return notifications are processed and actioned promptly.
• Prepare and issue sales order (SO) invoices for key account customers.
• Clear and address voicemails daily.
• Oversee the daily management of online orders and email stores when allocations are required from their inventory.
• Communicate any delays in container shipments or changes to delivery time frames to customers promptly and clearly.
• Oversee the daily management and reduction of PPP dockets to ensure efficient processing.
• Manage all stacks to ensure they meet established minimum efficiency levels.
• Contact all overdue accounts to manage and resolve outstanding collections

• Manage relationships with suppliers, including obtaining and providing updates on estimated times of arrival (ETAs) and other relevant information.
• Liaise with stores to address and fulfill any requests for administrative support.
• Inform stores when the daily email has been completed.

• Actively evaluate current work practices to identify opportunities for improving procedures and workflows.
• Other work as required by COO & CFO from time to time

• Actively support and adhere to safe workplace procedures and policies related to health, safety, and wellness across all company operations.

Qualifications:

• Proven experience in managing email correspondence and handling inquiries efficiently.
• Experience in creating and managing daily purchase orders and assembly orders.
• Proficient in handling swaps, return notifications, and writing sales order invoices.
• Experience in communicating with customers regarding container delays and delivery changes.
• Experience in managing overdue collections and coordinating missed collection times.
• Proven ability to manage supplier relationships, including tracking ETAs and providing updates.
• Proficiency in relevant software and tools for email management, order processing, and communication.
• Flexibility to perform additional tasks as required

We offer a competitive salary, free health care, and a P10k signing bonus awaits the successful candidate.

Apply now and complete our pre-screening test: 

https://docs.google.com/forms/d/1pJSi8YP3eE0JtfE2EeCDb6aYKBwl2wYhyOhsYWX6EJI/viewform

**A stable internet connection and a working laptop/desktop at home is a MUST**