Administrative Support (WFH-Dayshift)
Are you known for your strong work ethic, laser-focused efficiency, and unwavering commitment to helping others?About this job offer
Salary
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- ₱30,000 per month
Location
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- WFH
Are you excited by the challenge of delivering outstanding support and managing diverse administrative tasks? Step into a vibrant role with our team, where you’ll dive into multiple facets of our client’s business. As a key player, you’ll provide exceptional assistance to client’s stores, commercial team, and both internal and external customers, driving smooth operations and delivering top-notch service every day. If you’re ready to make an impact and thrive in a dynamic environment, we want to hear from you!
KEY ACCOUNTABILITIES
- Assist in managing the CSA email address by addressing and responding to all incoming emails promptly and professionally.
- Complete all delay sheets every week and ensure that all associated requirements are actioned effectively.
- Generate daily purchase order requirements and assembly order requirements to ensure accurate and timely procurement and production.
- Ensure that open dockets are reviewed daily and that all required actions are completed promptly.
- Ensure that posting lists are cleared weekly.
- Complete daily swaps and ensure that return notifications are processed and actioned promptly.
- Prepare and issue sales order (SO) invoices for key account customers.
- Clear and address voicemails daily.
- Oversee the daily management of online orders and email stores when allocations are required from their inventory.
- Communicate any delays in container shipments or changes to delivery time frames to customers promptly and clearly.
- Oversee the daily management and reduction of PPP dockets to ensure efficient processing.
- Manage all stacks to ensure they meet established minimum efficiency levels.
- Contact all overdue accounts to manage and resolve outstanding collections
- Manage relationships with suppliers, including obtaining and providing updates on estimated times of arrival (ETAs) and other relevant information.
- Liaise with stores to address and fulfill any requests for administrative support.
- Inform stores when the daily email has been completed.
- Actively evaluate current work practices to identify opportunities for improving procedures and workflows.
- Other work as required by COO & CFO from time to time
- Actively support and adhere to safe workplace procedures and policies related to health, safety, and wellness across all company operations.
Qualifications:
- Proven experience in managing email correspondence and handling inquiries efficiently.
- Experience in creating and managing daily purchase orders and assembly orders.
- Proficient in handling swaps, return notifications, and writing sales order invoices.
- Experience in communicating with customers regarding container delays and delivery changes.
- Experience in managing overdue collections and coordinating missed collection times.
- Proven ability to manage supplier relationships, including tracking ETAs and providing updates.
- Proficiency in relevant software and tools for email management, order processing, and communication.
- Flexibility to perform additional tasks as required
We offer a competitive salary, free health care, and a P10k signing bonus awaits the successful candidate.
Apply now and complete our pre-screening test:
https://docs.google.com/forms/d/1em7alhmHx3XbU6VEumwRI72z3QT72K3_KewyTRMn-94/edit?usp=drive_web
**A stable internet connection and a working laptop/desktop at home is a MUST**